Privacy Policy

Last updated: 04-11-2024

Welcome to AQPE. Protecting your data and privacy is important to us. This Privacy Policy outlines how we collect, use, share, and secure your information when you use our services. By using AQPE, you consent to these practices.

1. Data Collection

We collect various types of information to provide and improve our services:

Personal Information: When creating an account, we collect details like your name, contact information (email, phone number), and bank account details.
Transaction Information: Data on transactions performed in your wallet and bank accounts, including transaction type, amount, date, and associated account information.
Device Information: We collect data on the device used to access the app, including model, operating system, IP address, and unique device identifiers.
Location Data: If enabled, we may collect location data to provide location-specific services.
Usage Data: Information about your interactions within the app, including actions, preferences, and usage statistics.

2. Data Usage

We use the collected information to:

Provide Core Services: Facilitate wallet transactions, bank transfers, and account management.

Enhance User Experience:

Security and Fraud Prevention: Identify, investigate, and prevent fraudulent activities and security issues.
Customer Support: Respond to your inquiries and resolve issues.
Legal Compliance: Ensure compliance with applicable laws and regulations.

3. Data Security

We implement industry-standard security measures to protect your data, including:

Encryption: All sensitive information is encrypted both in transit and at rest.
Access Control: Only authorized personnel can access personal information.
Monitoring: We regularly review our security practices to protect against unauthorized access and data breaches.

4. Data Sharing

We do not sell your data to third parties. We may share your data in limited circumstances:

With Service Providers: Trusted third-party providers help us deliver services, such as payment processors, cloud storage, and analytics services.
For Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect the rights and safety of our users and organization.
In Business Transfers: If involved in a merger, acquisition, or asset sale, your data may be transferred in accordance with applicable law.

5. User Rights

Depending on your jurisdiction, you may have the following rights regarding your data:

Access: Request a copy of your personal data.
Correction: Request corrections to inaccurate data.
Deletion: Request deletion of your data where legally applicable.
Restrict Processing: Limit how we process your data under certain conditions.

To exercise these rights, please contact us at izpe.apps@gmail.com.

6. Retention Policy

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. When your data is no longer required, we securely delete or anonymize it.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Izet E Payments Pvt Ltd
No.87, Kovai Thirunagar, Kalappatti, Coimbatore - 641014, Tamil Nadu, India
izpe.apps@gmail.com
+91 98438 98458 · +91 95147 95647

Terms of Service

Last updated: 04-11-2024

By using AQPE, you agree to these Terms of Service. Please read them carefully.

1. Service Description

AQPE offers a digital wallet, bank account management, and transaction services to facilitate financial activities, including wallet-to-bank transfers and other payments. We aim to provide a secure and user-friendly platform for managing your finances.

2. User Responsibilities

You agree to:

Use AQPE in compliance with all applicable laws and regulations.
Provide accurate and complete information when creating an account or making transactions.
Maintain the confidentiality of your account credentials.
Report any unauthorized use or suspicious activity promptly.

3. Transaction Rules

All transactions are subject to:

Fees and Limits: Transaction fees and limits may apply, as outlined within the app.
Processing Times: While most transactions are processed immediately, some may be delayed due to external factors.
Verification Requirements: Additional identity verification may be required for certain transactions.

4. Limitation of Liability

We are not liable for:

Losses resulting from unauthorized access to your account or transactions caused by your failure to safeguard your credentials.
Losses due to interruptions, delays, or technical issues beyond our control.
Third-party actions affecting your transactions or services.

5. User Conduct

You agree not to:

Use AQPE for any fraudulent or illegal activity.
Attempt to access or use another user's account.
Violate any of our usage policies, including but not limited to misuse of transaction services.

6. Account Suspension/Termination

We reserve the right to suspend or terminate your account for:

Violation of these Terms of Service.
Engaging in fraudulent or unauthorized activities.
Any other action deemed harmful to AQPE or other users.

7. Dispute Resolution

In the event of a dispute:

Informal Resolution: Contact our support team for a potential resolution.
Arbitration: If necessary, disputes may be resolved through arbitration in accordance with applicable jurisdiction laws.

8. Changes to Terms

We may update these Terms of Service periodically. Changes will be communicated through the app, and continued use of AQPE implies acceptance of the updated terms.

Contact Information

For questions about these Terms of Service, please reach out to:

Izet E Payments Pvt Ltd
No.87, Kovai Thirunagar, Kalappatti, Coimbatore - 641014, Tamil Nadu, India
izpe.apps@gmail.com
+91 98438 98458 · +91 95147 95647